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Time-line Terms and Conditions

Last Updated: October 21, 2025

These Terms and Conditions ("Terms") govern your use of Time-line Inc.'s suite of tools and services, including www.time-line.io, the Time-line Upload app, Time-line Studio app, and the Time-line web application at app.time-line.io (each a “Platform” and collectively, the "Platforms").These Terms are a binding agreement between you and Time-line Inc. (“Time-line,” “we,” “us,” and “our”).

By accessing, using the Platforms, or otherwise indicating your acceptance (or by clicking to accept or agree to the terms when this option is made available to you) you are accepting these terms and our privacy policy, found at https://www.time-line.io/privacy, incorporated herein by reference (on behalf of yourself or the entity that you represent), and you represent and warrant that you (1) have read, understand, and agree to be bound by these terms and (2) you have the right, authority, and capacity to enter into these terms (on behalf of yourself or the entity that you represent). If you do not agree to be bound by these Terms, you must not use or access the Platforms.

ARBITRATION AND WAIVER OF CLASS ACTION NOTICE: THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.  YOU MAY PURSUE CLAIMS AND SEEK RELIEF AGAINST US ONLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS.

Time-line may modify these Terms at any time by updating this posting.  All changes are effective immediately when we post them and apply to all access to and use of the Platforms thereafter.  Continued use of our Platforms following such changes shall indicate your acknowledgement of the changes and your agreement to be bound by the Terms, including the such changes.  You are bound by any modifications and therefore you are expected to visit this page periodically to review these Terms from time to time so you are aware of any changes to the Terms.

1. About Us

Time-line Inc. is a Delaware C-corporation. For questions about these Terms, you can contact us at hello@time-line.io.

2. Description of the Platforms

Time-line is a cloud-based platform that enables artists, VJs, event producers, and live show teams to plan, synchronize, and automate lighting, visuals, FX, camera actions, and more with live music performances. The Platforms include:

3. User Accounts and Access

You must create an account to access any part of the Platforms. You agree to provide accurate, complete information and to keep your credentials secure. Some features are available on a free tier; others require a paid subscription.

If you are using the Platforms on behalf of an organization (such as a venue, production company, or event brand), you represent that you have the authority to do so. In such cases, the organization will be responsible for activity under its accounts and retains ownership of all associated User Content (as defined below).

You agree to notify us promptly at hello@time-line.io of any unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to the Platforms.

We have the right to disable any account, username, password, or other identifier, at any time in our sole discretion for any reason or no reason, including if, in our opinion, you have violated any of these Terms.

4. Use of the Platforms and Obligations

You acknowledge and agree that you will not, directly or indirectly: (a) use the Platforms in a manner prohibited under applicable federal, state, local, or international law or regulation; (b) use or access the Platforms in any manner that is not permitted by these Terms; (c) use the Platforms to store, use or transmit material in violation of Time-line, its users, or third-party privacy or intellectual property rights; (d) use the Platforms to store or transmit code, files, scripts, agents or programs intended to do harm, including any malicious code, for example, viruses, worms, time bombs and Trojan horses, or disable, impair or conduct penetration tests or scans of any hardware, software or other systems that Time-line owns, leases or controls; (e) interfere with or disrupt any aspect of the integrity or performance of the Platforms; (f) gain unauthorized access to the Platforms; (g) access or use any Time-line intellectual property except as expressly provided for in these Terms; (h) modify, copy, or create derivative works based on the Platforms or any part of either of them; (i) frame or mirror any part of the Platforms; (j) remove or modify any attributions, proprietary marks or notices that Time-line may include in or on the Platforms, including any attributions, property marks, or notices relating to third-party tools or to Time-line; (k) use the Platforms in a way not expressly authorized by these Terms; or (l) disassemble, reverse engineer, decompile, decode, adapt, or otherwise attempt to derive or gain access to any part of the Platforms to (i) build a competitive product or service, (ii) build a product or service using similar ideas, features, functions or graphics of the Platforms, (iii) copy any ideas, features, functions or graphics of the Platforms, (iv) determine whether the Platforms are within the scope of any patent, or (v) derive or gain access to Time-line’s source code, object code, or algorithms.

5. User Content and License

You retain full ownership of all content you upload or create on the Platforms ("User Content"), including audio, cues, playlists, visuals, notes, and mappings or triggers. You are responsible for ensuring that your User Content does not infringe on the rights of others and that you have the necessary rights to share and license it as described above.

By using the Platforms, you grant Time-line Inc. a non-exclusive, worldwide, royalty-free license to host, process, display, and store your User Content for the purpose of providing our services.

You also grant Time-line Inc. the right to use your User Content, in aggregated or anonymized form, to develop and improve assistive features that help automate workflows, such as detecting key moments in music for timing of lighting, visuals, or FX, or auto-matching uploaded visuals, lighting, or other presets to those key moments (”ML Models”). We do not use your content to generate new audio, music, or visuals. We may share such content with approved consultants or service providers who assist us in developing these models under strict confidentiality agreements. These ML Models may be used to improve the Time-line Platforms or support future commercial use (e.g., licensing to third parties), but only in anonymized or aggregated form that does not reveal your identity or specific content. This license survives deletion of your content or account, solely for the purpose of maintaining and improving ML Models already trained.

If you would prefer that your future content not be used for ML Models, you may request this by contacting us at hello@time-line.io. Please note that this does not apply retroactively to models already trained.

Subject to and conditioned on your compliance with these Terms, including its payment provisions, Time-line hereby grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platforms, solely in accordance with these Terms.  Time-line shall remain the sole and exclusive owner of all right, title, and interest in and to all of Time-line’s intellectual property rights in the Platforms.  Except for the limited license provided in this Section 5, nothing in these Terms grants any right, title, or interest in or to any Intellectual Property rights in or relating to the Platforms.

The access and use of the Platforms is limited to you in accordance with these Terms. By using the Platforms and agreeing to these Terms, you hereby grant Time-line a non-exclusive, royalty-free right and license to use your name and logo (if applicable) in connection with the Platforms and any promotional or marketing activities of Time-line. If you do not wish to grant this license, you may opt out by submitting a written request to us via email at hello@time-line.io.

6. Payments and Subscriptions

Some features of the Time-line Platforms may be offered under free or paid plans. During the beta period, access may be provided at no cost. When paid subscriptions become available, they will be managed via a third-party provider (e.g., Stripe). You’ll be able to choose a monthly or annual plan, with fees billed in advance. Subscriptions will be non-refundable once a billing period begins, and you may cancel at any time; your access will continue until the end of the paid period. You acknowledge and agree that you are required to pay applicable fees and taxes for any paid Time-line plans.

7. Intellectual Property

The content contained on the Platforms, such as text, graphics, images, audio, videos and other material, as well as the domain names, tagline, organization and user look and feel (collectively, the "Content"), is protected by copyright, trademark and other such laws in the United States and foreign countries, and is owned or controlled by Time-line or by third parties that have licensed their Content to Time-line.  By using the Platforms, you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Platforms and its Content are owned by Time-line.  The Time-line’s name, the Time-line’s logo, and all related names, terms, logos, product and service names, designs, and slogans are trademarks of Time-line and/or its affiliates or licensors.  You must not use such marks without the prior written permission of Time-line.  There are no implied licenses granted under these Terms unless expressly stated in these Terms.  Unauthorized use of the Content may violate copyright, trademark, and other laws.  Where the Platforms are configured to enable the download of particular Content, you may download one copy of such Content to a single computer for your personal, noncommercial home use only, provided that (a) you retain all copyright and other proprietary notices contained in the original Content, (b) you may not sell or modify the Content or reproduce, display, publicly perform, distribute, or otherwise use the Content in any way for any public or commercial purpose without the prior written permission of Time-line, and (c) you may not use the Content in a manner that suggests an association with any of our products, services or brands.

You may not distribute or otherwise exploit the Platforms, directly or indirectly, or decompile, reverse engineer, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms in any information in connection with the Platforms, or modify, translate, or create derivative works using any information in connection with the Platforms.

8. Third-Party Links and Integrations

The Platforms may contain links to third-party websites that are maintained by others.  Any such links are provided solely as a convenance to you and not as an endorsement by Time-line of the contents on such third-party websites.

The Platforms integrate with third-party tools and protocols such as Rekordbox, Resolume, Unreal Engine, Node-Red, OSC, MIDI, and LTC. These enhance functionality but are not required to use the Platforms.

All product names, trademarks, and registered trademarks are property of their respective owners. Time-line  is not affiliated with, endorsed by, or sponsored by these third parties unless explicitly stated.  We are not responsible for the content of linked third-party sites and do not make any representations or warranties regarding the content or accuracy of materials on such third-party websites, third-party products, services, or the privacy practices of such third-parties.  If you decide to download and use any of these third-party products or services or access linked third-party websites, you do so at your own risk.Third-party products and services are governed by respective third-party terms and conditions and privacy policies.

9. Limitations and Disclaimers

Beta Features: From time to time, we may offer features labeled as "Beta," "Experimental," or similar. These features are provided as-is, may change without notice, and come with no warranties or service level guarantees. By using Beta features and any other part of the Platforms, you agree that we may use any comments or suggestions about the Platforms (the “Feedback”) you provide to improve the Platforms, without obligation. You hereby grant to Time-line a perpetual, irrevocable, non-exclusive, worldwide, royalty-free license to copy and store any Feedback and to use Feedback to develop new products, improve or modify the Platforms, and other products and services, or as Time-line may otherwise deem appropriate.

Live Event Use: Time-line is designed to support real-time show planning and live performance. While we work hard to ensure reliable performance, certain factors (including local hardware, internet connectivity, and third-party integrations) may affect how the Platforms behave in live settings. We recommend thorough testing and backup planning before using Time-line during critical performances. Time-line is not liable for any delays, outages, or errors that may occur during a live event.

Data Loss: We take data integrity seriously and use industry-standard systems to protect your work. While Time-line is cloud-based, we recommend that you retain a local copy of your original media files and key project details. If you’d like to request an export of your project, contact hello@time-line.io. Time-line is not responsible for accidental loss, corruption, or deletion of content, whether due to user actions, system errors, or other unforeseen events.

Modification: We may update the Content from time to time, but we are under no obligation to keep the Content up to date.  We further reserve the right to modify, suspend, or discontinue any Platforms or service or feature on the Platforms (including any changes to or removal of Content) at any time with or without notice to you, and Time-line shall not be liable to you or to any third party should we exercise such rights.

Limitation of Liability: To the fullest extent permitted by law, in no event will Time-line, our officers, directors, employees, contractors, agents, affiliates, service providers, successors, or assigns be liable, arising out of or in connection with your use or inability to use any of the Platforms will not be liable under any contract, tort, strict liability, negligence, or any other legal or equitable theory for any direct, indirect, incidental, consequential, special, or punitive damages — including lost profits, loss of revenue, loss of use, loss of goodwill, loss of data, or loss of business or business opportunities — arising out of or in connection with the use or inability to use the Platforms, any websites linked to the Platforms, or any Content, whether in contract, tort (including negligence), or any other legal theory, or whether Time-line was advised of the possibility of such damages, or otherwise, even if foreseeable. In no event shall Time-line’s total liability shall exceed the amount you paid to Time-line in the twelve (12) months prior to the event giving rise to the claim.

No Warranties: Your use of the Platforms, its Content, and any products, services, or items obtained through the Platforms are provided on an "AS IS" and on an “AS AVAILABLE” basis without any warranties of any kind, either express or implied.  Neither Time-line nor any person associated with Time-line makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the Platforms, its Content, or any products, services, or items obtained through the Platforms.  To the fullest extent provided by law, Time-line hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, fitness for a particular purpose, title, non-infringement, or those arising from course of dealing, usage, or trade practice.  Without limiting the foregoing, neither Time-line nor anyone associated with Time-line represents or warrants that the Platforms, its Content, or any products, services, or items obtained through the Platforms will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the Platforms or the server that makes any of the Content or Platforms available are free of viruses or other harmful components, or that the Platforms, its Content, or items obtained through the Platforms will otherwise meet your needs or expectations.  We do not warrant uninterrupted service, error-free operation, or suitability for your specific use case.  To the fullest extent provided by law, Time-line will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your, or any end user’s, computer equipment, computer programs, data, or other proprietary material due to your use of the Platforms or the downloading of any Content, or any website’s linked to any Platforms.  The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.

Prohibited Conduct: You agree not to use the Platforms to upload, share, or distribute content that is unlawful, infringing, harmful, or violates the rights of others. You also agree not to disrupt the integrity or performance of the Platforms, attempt unauthorized access, or engage in misuse such as scraping, injecting malicious code, or distributing malware.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, or sale of our business.

Export Control: You agree to comply with all applicable export control laws and sanctions. You represent that you are not located in a restricted country or on any U.S. government denied-party list.

10. Indemnity

By using the Platforms, you agree, to the extent permitted by law, to defend, indemnify and hold Time-line (and its officers, directors, employees, and agents) harmless, including costs, accounting and attorneys’ fees, from any claim, action or demand made by any third party due to or alleging from or arising out of (a) your use of the Platforms, (b) your violation of these Terms, (c) your violation of applicable laws or regulations or (d) your violation of any rights of any third party(ies).  Time-line reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.  You agree not to settle any matter without the prior written consent of Time-line.  Time-line will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

11. Confidentiality

“Confidential Information” means code, inventions, know-how, product plans, inventions, and technical and financial information exchanged under these Terms, that are identified as confidential at the time of disclosure or should reasonably be considered confidential based on the circumstances surrounding the disclosure and the nature of the information disclosed.

Each party (as the “Receiving Party”) must: (i) hold in confidence and not disclose the other party’s Confidential Information to third parties except as permitted by the Terms; and (ii) only use the other party’s Confidential Information to fulfill its obligations and exercise its rights under the Terms.  Each party may share the other party’s Confidential Information with its, and its affiliates’, employees, agents or contractors having a legitimate need to know (which, for Time-line, includes any subcontractors, vendors and third party providers we may use), provided that the party remains responsible for any recipient’s compliance with the terms of this Section 11 and that these recipients are bound to confidentiality obligations no less protective than this Section 11.

These confidentiality obligations do not apply to (and Confidential Information does not include) information that: (i) is or becomes public knowledge through no fault of the Receiving Party; (ii) was known by the Receiving Party before it received the Confidential Information; (iii) is rightfully obtained by the Receiving Party from a third-party without breach of any confidentiality obligation; or (iv) is independently developed by the Receiving Party without using the disclosing party’s Confidential Information. A party may also disclose the other party’s Confidential Information to a party’s advisors, attorneys, actual or bona-fide potential acquirers, investors or other sources of funding (and their respective advisors and attorneys) for due diligence purposes, or to the extent required by law or court order, provided it gives advance notice (if permitted by law) and cooperates in any effort by the other party to obtain confidential treatment for the information.

12. Suspension and Termination

We reserve the right in our sole discretion, at any time, temporarily or permanently, to modify, suspended, restrict, or terminate your account, the Platforms, the Content, or any part or portion thereof, without notice and with or without notice to you.  You agree that we will not be liable to you or any third party for any modification, suspension, restriction, or termination of the Platforms, or any part or portion thereof.  Nothing in these Terms will be construed to obligate Time-line to maintain or support the Platforms, or any part or portion thereof.  Upon the termination of your account, all rights, licenses, consents, and authorizations granted by Time-line to you under these Terms shall immediately terminate. All intellectual property rights, disclaimers, limitations of liability, and indemnification provisions and your obligations under the foregoing and these Terms shall still continue after such termination or suspension.

13. Governing Law and Dispute Resolution

PLEASE READ THIS ARBITRATION AGREEMENT CAREFULLY.  BY ACCESSING OR USING THE PLATFORMS, YOU ARE AGREEING TO THE PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

These Terms are governed by the laws of the State of Delaware, USA.

All claims, controversies, and disputes (excluding claims for injunctive or other equitable relief as set forth below) arising from or in connection with the Terms or your access or use of the Platforms shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, in English, and conducted in Delaware, USA.  Either party may also bring a claim in small claims court in Delaware if the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00).  Nothing herein prevents either party from resorting directly to judicial proceedings if the dispute is with respect to intellectual property rights or interim relief from a court necessary to prevent serious or irreparable harm.

Before either party may seek arbitration, the party must first send to the other party a written notice of dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief.  A Notice to Time-line should be sent to:

Time-line Inc. hello@time-line.io

After the Notice is received, you and Time-line may attempt to resolve the claim or dispute informally.  If you and Time-line do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding in accordance with these Terms.  The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.  This Arbitration Agreement will survive the termination of your relationship with Time-line.

If you are based in the European Union, you may have additional consumer rights under your local laws. This clause does not affect any mandatory rights you may have under applicable consumer protection law.

THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration.  Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in a court and are subject to very limited review by a court.  In the event any litigation should arise between you and Time-line in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND TIME-LINE WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.

ALL CLAIMS AND DISPUTES MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.

14. Separate Agreements

If you have entered into a separate written agreement with Time-line Inc. (such as an enterprise agreement), that agreement will control to the extent it conflicts with these Terms.

15. Miscellaneous

These Terms, and our Privacy Policy, constitute the entire agreement between you and Time-line regarding the use of the Platforms.  Time-line’s failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.  The section titles in these Terms are for convenience only and have no legal or contractual effect.  The word “including” means “including without limitation”.  If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.  Your relationship to Time-line is that of an independent contractor, and neither party is an agent or partner of the other.  These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Time-line’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.  Time-line may freely assign these Terms.  The terms and conditions set forth in these Terms shall be binding upon assignees.